Privacy Policy
Privacy Policy – AquaGuard Solution
Last updated: November 24, 2025
1. Who we are
AquaGuard Solution ("AquaGuard," "we") distributes and integrates smart solutions for water-leak detection and energy optimization (including A/C control). We operate in Canada and selected Latin American countries.
Site: www.aquaguardsolution.com
Contact: info@aquaguardsolution.com
2. Scope
This policy explains how we handle personal data when you visit our site, use our contact forms, or access third-party resources (e.g., NOWA).
3. Data we collect
Information you provide: name, email, phone, company, message, and any attachments.
Usage & device data (automatic): IP address, browser type, language, pages viewed, timestamps, referrers.
Cookies & similar tech: to remember preferences, measure performance, and improve the site. (see "Cookies")
We do not request or store payment data on this site. If online payments are added later, we'll update this policy.
4. Purposes
- Respond to inquiries and provide follow-up.
- Operate, maintain, and improve the site.
- Usage analytics and statistics.
- Legal compliance and security (fraud/abuse prevention).
5. Legal bases
- Consent (e.g., form submissions, subscriptions).
- Legitimate interests (site improvement, security).
- Legal obligations (where applicable).
6. Retention
We keep data only as long as necessary for the stated purposes and legal requirements, then delete or anonymize it.
7. Sharing & transfers
Service providers (hosting, email, analytics, security) under contract and limited access.
Linked third parties (e.g., nowa360.com) have their own policies.
International transfers: where applicable, we use appropriate safeguards (e.g., contractual clauses, equivalent protections).
8. Cookies
Functional cookies (language, preferences)
Analytics cookies (traffic, performance)
Security cookies
You can manage cookies via your browser and, if implemented, via our consent banner.
9. Security
We apply reasonable technical and organizational safeguards (transport encryption, access controls, event logging). No system is 100% secure.
10. Children
This site targets a professional audience. We do not knowingly collect data from children. If a child submitted data, contact us to remove it.
11. Your rights
Depending on your location (e.g., PIPEDA and Québec Law 25, or GDPR where applicable), you may access, rectify, update, delete your data, and withdraw consent.
Request it at info@aquaguardsolution.com.
12. Changes
We may update this policy. We will post the new version with the effective date.
13. Contact
Email: info@aquaguardsolution.com